STAR ONLINE ACCESS
Username
Password

FAQs

How do I join Abilene Federal Credit Union?
Joining Abilene Federal Credit Union is easy. Simply stop in to complete an application. All you'll need is a valid picture ID and Social Security Card. Join by opening a savings account with an initial deposit of $25 and pay a one-time membership fee of $1. The $25 represents your share in Abilene Federal Credit Union and is held on deposit while you are a member. Once your savings account is opened, you’ll have immediate access to other financial services that we offer.

Can my family members join the credit union?
Yes. Any member of your family can become members.

How do I change my address or other contact information with Abilene Federal Credit Union?
To notify us of a change in mailing address, telephone number and/or email address, you can call us or stop by the Credit Union.

How do I change my payroll deduction?
Payroll deduction is an agreement between you and your employer. Payroll deduction change forms are available online or at the Credit Union. Completed forms should be returned to your employer for processing. When changing deductions, remember to indicate the total amount you want deducted from your check and forwarded to your credit union account.

How do I set up direct deposit?
Direct deposit forms are available online or at the Credit Union. If you wish, we will be happy to help fill them in for you. All you have to do is tell us how you want your money distributed and sign your name. Then return the form to your employer.

If I use direct deposit, how will I be able to keep track of my money?
Your check stub from your paycheck is your permanent record. Also with online account access or Audio Response, you can check your balance at any time.

Is there a charge for direct deposit?
This service is free to all of Abilene Federal Credit Union’s members.

How do I apply for a loan?
Borrowers need to complete a loan application. A loan application can be obtained online, by coming in to the credit union or you can call us and we will be happy to mail one to you. Subsequent loan requests can be updated over the phone.

How long do I have to be a member before I can apply for a loan?
You may apply for a loan as soon as you become a member. There are no membership time requirements for loan qualifying.

What does the credit union look for when determining loan approval?
At Abilene Federal Credit Union, we look at more than just your credit score. There are a variety of determining factors, such as employment history, amount of total debt, credit score, purpose of the loan and your relationship with the credit union that determine loan approval.